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How rc777 Handles Your Personal Information

Your account data belongs to you. We collect only what we need to run your account, process deposits through DANA, OVO, or GoPay, and keep your sessions secure — nothing more. Access depends on local law and is available where local law permits.

Account Data ProtectionLocal Payment PrivacyCookie ControlsData Access Requests
rc777 How rc777 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to your privacy.

Encryption and Account Security

All data in transit between your device and our servers is encrypted via SSL. Account logins use OTP verification to confirm it is you before any session opens.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can opt out of non-essential cookies through your browser settings at any time.

Data Retention Policy

We keep your account data for as long as your account is active and for the period required by applicable financial regulations after closure. You can request deletion of non-mandatory data.

Your Right to Access and Correct

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or submit a deletion request for data we are not legally required to retain.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove personal data tied to your account, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your record quickly.

Live Chat Open the chat widget from your account dashboard. Available during operating hours for account and data queries.
Email Support Send your data request to our support address. Include your account ID and the specific data action you are requesting.
Help Centre Browse the account help section for step-by-step instructions on downloading your data or updating stored details.

Common Questions About Your Data

Real questions about how your information is handled — answered directly from how we actually operate.

We collect your registration details, contact information, and the e-wallet identifiers linked to your DANA, OVO, or GoPay account. We collect only what is needed to run your account and process transactions.

We do not sell your data. Payment processors like DANA, OVO, and GoPay receive only the transaction data needed to complete your deposit or cashout, governed by their own privacy terms.

Contact our support team via live chat or email with your account ID and a data access request. We will locate your record and respond within the timeframe required by applicable local regulations.

Yes. You can request deletion of data we are not legally required to retain. Some transaction and identity records must be kept for regulatory compliance and cannot be removed on request.

We use session cookies to keep your login active and analytics cookies to understand how the platform is used. Non-essential cookies can be disabled through your browser settings without affecting your account access.

We post updates directly on this page and note the revision date. Continuing to use your account after a policy update means you have acknowledged the changes. Check this page periodically for the current version.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.